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Columbus State University

Web BSIT Courses

WBIT 4601. Customer Relationship Management (3-0-3) Prerequisites: WBIT 3200 and WBIT 3600 with a grade of C or better. The use of IT applications has allowed many organizations to collect large amounts of data on their clients and to use such data to improve the relationships with their customers. In this course, students will study customer relationship management systems, including the reasons for their emergence, the functionalities that they provide and the issues one would have to face to successfully introduce a Customer Relationship Management System into an organization.

WBIT 4602. IT Seminar (3-0-3) Prerequisites: WBIT 3111, WBIT 3200, WBIT 3600, and WBIT 4120 with a grade of C or better. Students will participate in research and discussion on a topic of current interest. A term paper on the topic (or related subtopic) is required. A designated faculty member will select the topic in advance based on his/her expertise and lead the seminar.

WBIT 4610. IT Policy and Law (3-0-3) Prerequisite: WBIT 3600 with a grade of C or better. This course will focus on the legal implications of conducting business in the information technology age. Topics will include current understanding of Internet contracts, copyright, trademark and patent law. Further, this course will examine cutting-edge cases relating to security, e-commerce, and emerging ethical issues and trends.